Design, Leadership & Everything In Between - thoughts on shaping digital products, leading with empathy, and making sense of the messy, rewarding world of UX.
Lately, I’ve been noticing a small but telling pattern. More and more often, people talk about conversations they’ve had with their AI assistants, not about productivity, but about the relationship. People ask things like “Based on our conversation what you learned about me?” or ask AI to generate an image[…]
One day AI nailed my trip, the next it missed completely. That contrast pushed me to ask a harder question: how do we build an AI that actually helps travellers, not just sometimes, but reliably? Two cities, two outcomes In March I tried AI for my first time in Madrid.[…]
Holiday planning should feel exciting, but for many travellers today it has become a stressful and complicated process. Can artificial intelligence really make it easier? When Planning Turns Into Stress Thomas and Sabine have been trying to organise their summer holiday for weeks. School holidays leave them with only two[…]
Over the past few weeks, I found myself in a role that was both exciting and exhausting: we were looking for a new member of our UX team: a Product Designer who could strengthen us in the right areas and bring fresh value to the projects we work on. This[…]
