Design, Leadership & Everything In Between - thoughts on shaping digital products, leading with empathy, and making sense of the messy, rewarding world of UX.
One day AI nailed my trip, the next it missed completely. That contrast pushed me to ask a harder question: how do we build an AI that actually helps travellers, not just sometimes, but reliably? Two cities, two outcomes In March I tried AI for my first time in Madrid.[…]
Holiday planning should feel exciting, but for many travellers today it has become a stressful and complicated process. Can artificial intelligence really make it easier? When Planning Turns Into Stress Thomas and Sabine have been trying to organise their summer holiday for weeks. School holidays leave them with only two[…]
Inspired by Lean and Agile development theories, Lean UX is the practice of bringing the true nature of our work to light faster, with less emphasis on deliverables and greater focus on the actual experience being designed. Traditional documents are discarded or, at the very least, stripped down to their[…]
How to define cognitive overload in UX? In cognitive psychology cognitive overload is defined as the amount of mental effort within the working memory. Basically, it means that the human brain is able to process and understand limited amount of information within a defined time range. The overload sources may[…]
